An important part of WoodWorks’ mandate is to provide free one-on-one project support related to the design of non-residential and multi-family wood buildings.
If you have a non-residential or multi-family project that requires technical expertise in wood design please contact .
Technical support is also provided free of charge via help desks operated by major wood associations:
- American Wood Council (AWC) – The AWC help desk provides technical assistance related to engineering, building codes, standards, fire technology and research projects primarily to engineers, architects and building officials. Email or call (202) 463-4713, Monday through Friday, 8:30 a.m. to 5:00 p.m. ET.
- APA – Specialists are available to answer questions related to the specification and application of engineered wood products and systems. Email or call (253) 620-7400, Monday through Friday, 9:00 a.m. to 6:00 p.m. CT.
- Canadian Wood Council (CWC) – CWC offers an email help desk for architects, engineers, builders and designers with an emphasis on the US and Canada. View the FAQs or email .